At Longevity Health, we are committed to protecting your privacy as you explore our concierge longevity care services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.getlongevityhealth.com) or engage with our physician-led, personalized longevity programs.
1. Information We Collect
We collect information to provide ultra-personalized health solutions and improve your experience:
- Personal Data: Name, email, phone number, and health-related details (e.g., age, medical history) provided during consultations or form submissions.
- Diagnostic Data: Results from tests (e.g., bloodwork, VO2Max) and health metrics shared for personalized plans.
- Usage Data: IP address, browser type, and pages visited, collected via cookies to optimize site performance.
- Optional Data: Gender, lifestyle preferences, or specific concerns (e.g., menopause, testosterone) you choose to share.
2. How We Use Your Information
We use your data to:
- Deliver science-backed longevity care, including disease prevention and healthspan optimization.
- Personalize your concierge experience, tailoring plans to address men’s health (e.g., testosterone) and women’s health (e.g., menopause, hormones).
- Communicate updates, appointment reminders, or health insights via email or phone.
- Improve our services and website functionality based on usage trends.
3. Legal Basis for Processing
We process your data based on:
- Consent: You opt-in for consultations or health services.
- Contractual Necessity: Data is required to fulfill our concierge longevity care agreement.
- Legitimate Interest: To enhance user experience and ensure site security.
4. Sharing Your Information
We do not sell your data. We may share it with:
- Service providers (e.g., labs for testing, payment processors) under strict confidentiality.
- Legal authorities if required by law.
Your information remains secure with industry-standard encryption.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your data.
- Opt-out of marketing emails (unsubscribe link included).
- Request data portability or restrict processing.
6. Data Retention
We retain your data for as long as needed to provide services or comply with legal obligations, typically up to 7 years post-engagement, unless you request deletion.
7. Cookies and Tracking
We use cookies to enhance your experience. You can manage preferences via your browser settings. Review our Cookie Policy for details.
8. International Data Transfers
Data may be processed in the U.S. or other regions, adhering to applicable data protection laws (e.g., GDPR, CCPA) with safeguards like standard contractual clauses.
9. Changes to This Policy
We may update this policy; changes will be posted here with the updated date. Your continued use signifies acceptance.
10. Contact Us
For questions, contact us at using our form.